The Efficient Clinic

Written By Rachel Stevens

How One Health System Cut Chart Prep Time by 75%

There is nothing we love more than an efficient team. But there is nothing we see more in the healthcare space than inefficiencies. Chart prep is eating up more time than most healthcare systems can afford.

Medical assistants (or nurses) are digging through PDFs, faxed records, EMR tabs, and scattered notes just to get ready for a patient visit. It’s painfully tedious work, and when teams are under pressure to move faster, important details can get missed.

This case study looks at what happened when one regional healthcare system changed that workflow with Basalt.

The results:

  • Chart prep time dropped from 9–12 minutes to about 2.5 minutes

  • Teams prepared up to 87% more charts per day

  • The system saw more than $1M in annual financial impact

Net Financial Impact: The $1M+ annual impact includes program costs deducted from gross savings. Based on 27 MA team size and 260 workdays per year.

Inside the full case study, you’ll see:

  • What changed in the workflow

  • How the team handled unstructured data like PDFs and eFaxes

  • What implementation actually looked like

  • The financial breakdown behind the results

  • How adoption worked across clinical teams

One detail we found especially telling: Full-time MAs now spend 28–30 hours per week actively using the platform because it simplified the work instead of creating another layer of it.

Even our set up of Basalt is efficient: minimal retraining and about 10 hours of IT setup means a fast rollout.

If your teams are trying to increase throughput without burning people out, this case study is worth reading.

Rachel Stevens
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Introducing Basalt’s Clinical Advisory Board