Join Advantage Technologies and Basalt Health on Tuesday, November 10 at 1:00 PM ET for a focused discussion on the manual work that happens after a referral arrives, and how AI-assisted document processing can prepare referrals for review while healthcare staff stay in control of the decisions that matter.
Speakers
Webinar highlights
Less manual review
Reduce repetitive document review.
Consistent routing
Improve consistency across referral classification and routing.
Time for follow-up
Give intake teams more time for higher-value review and follow-up.
Fits your fax workflow
See where AI can fit into existing fax and referral workflows without requiring a complete process replacement.
How AI can help teams identify, understand, and route faxed referrals faster
A referral arrives as a stack of faxed pages. Someone has to sort it, figure out what each document is, pull out the key details, and send the packet to the right person. Each of those steps is manual, and each one adds time before anyone can review the referral itself.
This webinar looks at where AI fits into that work: classifying incoming documents, extracting key information, summarizing referral packets, and supporting more consistent routing. Human review and decision-making stay in place throughout.
Where the time goes
Before anyone can accept, decline, or route a referral, staff work through six steps by hand: open the fax, read the packet, classify the documents, extract patient, payer, and clinical details, route it, and enter it all into the EMR. That adds up to about 12 minutes and $7 per referral. At 100 referrals a day, it is 20 staff hours, or about $700, every day.
In the webinar, we'll follow one referral through Basalt in a live demonstration, from fax to a referral that is ready for your team to review in seconds.
What we'll cover
- Where manual review, classification, data extraction, and routing create delays across referral intake
- How AI can help classify incoming documents, extract key information, summarize referral packets, and support more consistent routing
- What an AI-assisted referral workflow looks like while keeping human review and decision-making in place
- How to identify referral and intake processes that may be strong candidates for automation
- A live Basalt demonstration, followed by open Q&A with Advantage and Basalt
See how your organization could spend less time preparing referrals for review and more time moving them toward the right clinical or operational decision.
Referral Intake Without the Manual Bottleneck: Smarter Referral Intake with AI. Tuesday, November 10 at 1:00 PM ET. Can't attend live? Register and you'll get a personal copy of the recording and slides by email after the webinar.
