Basalt Health, Inc. ("Basalt," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website at basalt.health (the "Site").
This Privacy Policy applies only to information collected through the Site. It does not apply to information we process on behalf of our healthcare organization customers, which is governed by our agreements with those customers and applicable healthcare privacy laws.
Information we collect
Information you provide
When you fill out forms on our Site—such as requesting a demo, subscribing to our newsletter, or contacting us—we collect the information you provide, which may include your name, email address, phone number, company name, and job title.
Information collected automatically
When you visit the Site, we automatically collect certain information, including:
- IP address and general location
- Browser type and operating system
- Pages viewed and time spent on the Site
- Referring website or source
- Device identifiers
We collect this information using cookies and similar technologies. See "Cookies" below for more details.
How we use your information
We use the information we collect to:
- Respond to your inquiries and requests
- Send you information about our products and services
- Improve and optimize the Site
- Analyze Site traffic and usage patterns
- Protect the security and integrity of the Site
- Comply with legal obligations
How we share your information
We do not sell your personal information for money. Under California law, allowing certain advertising cookies to operate may count as “sharing” personal information for cross-context behavioral advertising. We only do this when you allow marketing cookies, and you can opt out at any time using the link in our footer or by enabling a Global Privacy Control signal in your browser. We may also share your information with:
- Service providers: Companies that help us operate the Site, send emails, or analyze Site usage, subject to confidentiality obligations.
- Legal requirements: When required by law, legal process, or to protect our rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
Cookies
We use cookies and similar technologies to understand how visitors use the Site and to improve your experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies: Required for the Site to function properly.
- Analytics cookies: Help us understand how visitors interact with the Site in aggregate. These load only if you allow analytics in .
- Marketing cookies: Used to measure campaign performance and reach people who may benefit. These load only if you allow marketing cookies, and using them may count as “sharing” under California law.
You can control cookies through your browser settings. You can also turn analytics and marketing cookies on or off at any time using the link in our footer. Disabling cookies may affect Site functionality.
Your choices
Email communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email. We may still send you transactional or administrative messages.
Cookies: You can manage cookie preferences through your browser settings or the link in our footer.
Global Privacy Control: Our Site recognizes the Global Privacy Control (GPC) signal. If your browser or a browser extension sends a GPC signal, we treat it as a valid request to opt out of the “sharing” of your personal information for cross-context behavioral advertising.
Your California privacy rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights regarding your personal information:
- Right to know and access: Request the categories and specific pieces of personal information we have collected, the sources, the purposes for collecting it, and the categories of third parties we disclose it to.
- Right to delete: Request that we delete personal information we collected from you, subject to legal exceptions.
- Right to correct: Request that we correct inaccurate personal information.
- Right to opt out of sale or sharing: Direct us not to “sell” or “share” your personal information for cross-context behavioral advertising. We do not sell your information for money; you can opt out of sharing through the link in our footer or by enabling a Global Privacy Control signal.
- Right to limit use of sensitive personal information: Where we use sensitive personal information beyond what is permitted, you may direct us to limit that use. We do not use sensitive personal information for advertising.
- Right to non-discrimination: We will not deny you services, charge you a different price, or provide a different quality of service for exercising any of these rights.
Categories we collect. In the past 12 months we may have collected identifiers (such as name and email), professional information (such as employer), and internet activity (such as Site usage and device identifiers). We collect this from you directly and through cookies and similar technologies. We disclose it to service providers, and we may share internet-activity information with advertising partners when marketing cookies are enabled.
How to exercise your rights. You can submit a request in two ways: (1) email us at privacy@basalt.health, or (2) use the link in our footer to opt out of analytics and sharing. You may use an authorized agent to submit a request on your behalf. We will verify your request using the information associated with you and respond within the timeframes required by law (generally 45 days). We will not discriminate against you for exercising your rights.
Data retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Security
We use reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure.
Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children's privacy
The Site is not intended for children under 18, and we do not knowingly collect information from children.
International visitors
If you are visiting from outside the United States, your information will be transferred to and processed in the United States.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last Updated" date.
Contact us
If you have questions about this Privacy Policy, please contact us at:
Basalt Health, Inc.
817 Broadway
fl r7
New York, NY 10003
Email: privacy@basalt.health